One efficient system that heats and cools your home — no separate furnace and AC. We’ll help you understand whether a heat pump makes sense for your home, honestly and with no pressure.
Whether you already have a heat pump or you’re exploring one for the first time, we’ll point you in the right direction.
Fast, honest diagnosis and fixes for heating or cooling breakdowns.
New heat pump installs done clean, right, and up to code.
When it's time to upgrade, we'll help you choose the right system.
Tune-ups that keep your system efficient in both seasons.
Despite the name, a heat pump isn’t just a heater. It’s a complete heating and cooling system in one unit — and it works differently than a furnace.
A heat pump is a single system that does both jobs — it replaces your furnace and your AC with one efficient unit.
Instead of burning fuel to create heat, a heat pump moves heat from one place to another. That's what makes it so efficient.
In cooling mode, it pulls heat out of your home and releases it outside — exactly like a central air conditioner.
In heating mode, it flips direction — pulling heat from the outside air and bringing it inside to warm your home.
This is the question every Dayton homeowner asks — and it’s a fair one. The honest answer: yes, with the right system and setup.
ENERGY STAR cold-climate heat pumps are tested for heating performance at 5°F, and many models can continue operating below that temperature. For most of an Ohio winter, that's plenty.
When temperatures drop below the system's efficient range, backup heat (electric strips or a paired furnace) switches on automatically so your home stays warm no matter what.
We do a proper load calculation and match the system to your home and our climate. Done right, a heat pump keeps Dayton homes comfortable through a typical winter.
For homes that want maximum efficiency and strong heat in extreme cold, a dual-fuel system (heat pump + furnace) gives you the best of both. We'll walk you through what actually makes sense for your home — no pressure.
Three ways to heat and cool your home — each with real trade-offs. Here’s how they stack up.
ONE SYSTEM, FULLY ELECTRIC
Best for lower bills in mild weather and an all-electric home with no gas appliances.
TWO SEPARATE SYSTEMS
Best for strong, reliable heat in any cold and lower gas heating costs.
THE BEST OF BOTH
Best for homeowners who want maximum efficiency and strong heat on the coldest days.
Not sure which fits your home and budget? That’s exactly what our free consultation is for — we’ll help you weigh the real trade-offs, honestly.
A heat pump runs on a continuous loop of refrigerant. A reversing valve simply flips the direction to switch between heating and cooling.
Even in cold weather, there’s heat in the outside air. The outdoor coil absorbs it, the compressor pressurizes the refrigerant to raise its temperature, and the indoor coil releases that warmth into your home.
The system flips direction. The indoor coil absorbs heat from your home’s air, the refrigerant carries it outside, and the outdoor coil releases it — exactly how a central air conditioner works.
The same refrigerant, the same components — just flowing in the opposite direction. That’s the genius of a heat pump: one system, two functions.
A heat pump isn't right for every home. We'll tell you straight whether it makes sense for yours — or if a furnace is the better call.
GE Authorized, factory-trained technicians who understand heat pumps and how they perform in our climate.
Born in Dayton. We know Ohio winters and how heat pumps handle them — because we live here too.
We explain the trade-offs in plain language — efficiency, cold-weather performance, and cost — so you can decide with confidence.
Flexible options so a new heat pump doesn't wreck your budget.
We show up prepared, communicate clearly, protect your home, and clean up when we're done.
Factory-trained and authorized for GE heating and cooling installations.
We’re a GE Authorized HVAC Pro — one of the few in the Dayton region. That means factory-trained, factory-backed installations. We also service and install every major brand, so whatever you have — or are considering — we can help.
Tell us what you're considering — or what your heat pump is doing. We answer the phone and help you think it through.
A licensed tech inspects your home and system and explains your options in plain language.
We give you upfront pricing and lay out your options — including whether a heat pump is even the right fit.
Clean, professional service. We respect your home and clean up when we're done.
Replacing your heating or cooling system shouldn’t wreck your budget. Ask about flexible financing and current offers.
Spread the cost of your new HVAC system into manageable monthly payments.
0% financing for 60 months on a complete GE HVAC system replacement.
No-cost, no-pressure quote on your new heating or cooling system.
“We were nervous about switching to a heat pump in Ohio, but Gem City walked us through exactly how it would perform in winter. They were honest about the coldest days and set up backup heat. Two winters in, we’re comfortable and our bills dropped.”
Beavercreek, OH
“Our heat pump stopped heating in the middle of a cold snap. Gem City came out, found a bad reversing valve, and had it fixed the same visit. Fair price and they explained everything. Honest, knowledgeable techs.”
Kettering, OH
“I wanted to go all-electric and asked a lot of questions. Gem City never pushed — they just answered honestly, helped me pick the right cold-climate unit, and installed it clean. My home stays comfortable year-round on one system.”
Centerville, OH
Based in Dayton and serving the surrounding Miami Valley. Not sure if we cover your area? Just call.
A heat pump is a single system that both heats and cools your home. Instead of burning fuel to create heat, it moves heat from one place to another — pulling heat out of your home in summer (cooling) and pulling heat from the outside air into your home in winter (heating).
Yes — modern cold-climate heat pumps work efficiently down to roughly 5°F, and many keep running below that. For the coldest stretches, backup heat (electric strips or a paired furnace) kicks in automatically. For most of an Ohio winter, a properly sized heat pump handles the load comfortably.
A heat pump is one unit that does both jobs and is very efficient, especially in mild weather. A furnace + AC uses two separate systems — the furnace burns gas for strong heat in extreme cold, and the AC handles cooling. A dual-fuel system pairs a heat pump with a furnace for the best of both: efficient heat most of the time, strong heat on the coldest days.
In most conditions, yes. Because it moves heat rather than making it, a heat pump can deliver 2–3 units of heat for every unit of electricity it uses. In extreme cold, its efficiency drops and backup heat uses more energy. We’ll show you the real-world numbers for your home.
It’s a heat pump paired with a furnace. The heat pump handles heating efficiently most of the time; when it gets very cold, the furnace takes over automatically. It gives you the efficiency of a heat pump and the strong, reliable heat of a furnace — often the lowest overall operating cost.
It depends on your home, the system you choose, and whether it’s a standalone heat pump or a dual-fuel setup. That’s why we offer free consultations — we’ll assess your home and give you upfront pricing with no obligation.
A well-installed, well-maintained heat pump typically lasts 12–15 years. Because it runs year-round (both heating and cooling), regular maintenance is especially important to get the full life out of it.
Yes. We’re a GE Authorized HVAC Pro and we install and service heat pumps from all major brands. We’ll help you decide if a heat pump is right for your home — honestly, even if the answer is that a furnace is the better fit.
Free consultation, honest advice, and no pressure. We’ll help you understand whether a heat pump makes sense for your home — or if a furnace is the better call.